Affiliate Commission & Refund Policy

Last Updated: May 28, 2026

Summary: You earn $20 per confirmed sale. If a customer you referred requests a refund, that commission is cancelled. Three or more refunds in a 90-day period may trigger an account review.

1. Commission Structure

1.1 Fixed Rate

Affiliates earn a flat $20.00 USD commission for each qualifying sale. This is not a percentage — it is a fixed dollar amount regardless of the product purchased or its price.

1.2 One Commission Per Order

Each unique order ID generates at most one commission. Duplicate commissions for the same order are not possible by system design.

1.3 One Referrer Per Customer

Each referred customer can only be attributed to one affiliate. If a customer has an existing attribution cookie, a new referral link will not override it.

2. Commission Lifecycle

Pending
Approved
Paid

Or at any point before Paid status:

Cancelled (refund)
Chargeback (dispute)

2.1 Pending

A commission enters Pending status immediately when the customer's payment is confirmed by our payment processor. At this stage the commission is not yet withdrawable.

2.2 Approved

A commission moves to Approved status when:

Only Approved commissions count toward your withdrawable balance.

2.3 Paid

A commission is marked Paid when it has been included in a processed withdrawal payout.

3. Refund Impact on Commissions

Key Rule: If a customer you referred successfully receives a refund, their associated commission is cancelled — even if it was already in Approved status but not yet paid out.

3.1 Refund Window

SecureVolumeFlow offers customers a 30-day money-back guarantee. During this window, a sale remains reversible.

3.2 Commission Cancellation

When a refund is processed:

3.3 Chargebacks

A chargeback (customer disputes the payment with their bank) results in:

3.4 Already-Paid Commissions

If a commission was already paid out and the underlying order is subsequently refunded:

4. Fraud & High-Refund Accounts

4.1 Refund Threshold

Accounts with 3 or more cancelled/chargeback commissions in any rolling 90-day period will be automatically flagged for review. While under review:

4.2 Fraudulent Refund Patterns

If we determine that refunds were initiated fraudulently to extract commission payments (e.g., coordinating with buyers to refund after your withdrawal), all commissions associated with those orders will be forfeited and your account will be permanently terminated.

5. Withdrawal & Payout Rules

5.1 Minimum Amount

The minimum withdrawal is $20.00 USD. Withdrawals below this threshold are not permitted.

5.2 Frequency

One (1) withdrawal request per calendar month. The month resets on the 1st at 00:00 UTC.

5.3 Balance Locking

When you submit a withdrawal request, the selected commissions are immediately locked and marked as Paid to prevent duplicate withdrawals. If the payout fails on our end, the commissions are restored to Approved status.

5.4 Processing Time

Approved withdrawals are typically processed within 3–7 business days. During this period you may see the funds as "pending" in your payout account.

5.5 Incorrect Payout Details

SecureVolumeFlow is not responsible for funds sent to an incorrect PayPal, Skrill, or Neteller account. Always verify your payout method details in the dashboard before requesting a withdrawal.

6. Commission Disputes

If you believe a commission was incorrectly cancelled or not credited:

  1. Log into your Affiliate Dashboard
  2. Note the relevant Order ID and commission details
  3. Contact support@securevolumeflow.com with subject line: Commission Dispute — [Order ID]
  4. We will investigate and respond within 5 business days

Disputes must be raised within 60 days of the original commission event.

7. Program Modification

SecureVolumeFlow reserves the right to modify the commission amount, refund policy, minimum withdrawal, or any other program parameter at any time with 30 days' written notice for material changes. Continued participation constitutes acceptance of the new terms.

8. Relationship to General Refund Policy

This policy governs the affiliate commission side of refunds. For the customer-facing refund policy (what customers can expect when they request a refund), see our Refund Policy.

Questions? Contact us at support@securevolumeflow.com or visit your Affiliate Dashboard.