Frequently Asked Questions

Find answers to common questions about SecureVolumeFlow

General

About our products

Purchase & Payment

Buying and pricing

Technical

Installation & setup

Trading Robots

EA & automated trading

License

Activation & usage

General Questions

What is SecureVolumeFlow?

SecureVolumeFlow is a professional market analysis tool that combines volume data with price action to identify high-probability market setups. Available for:

  • MT4 Indicator - Real-time volume flow analysis for MetaTrader 4
  • MT5 Indicator - Real-time volume flow analysis for MetaTrader 5
  • TradingView Indicator - Visual market signals for chart analysis

Which product should I choose?

Choose based on your platform:

  • MT4 Indicator ($97/year): If you use MetaTrader 4 and want real-time volume flow analysis on your charts
  • MT5 Indicator ($97/year): If you use MetaTrader 5 and want real-time volume flow analysis on your charts
  • TradingView Indicator ($97/year): If you prefer TradingView for chart analysis

All products use the same proven algorithm, just different platforms.

Does it work on all brokers?

Yes! SecureVolumeFlow works with most major brokers that support MT4/MT5. Tested and verified with:

  • ICMarkets
  • XM
  • FXTM
  • Exness
  • Pepperstone
  • And many others

If you're unsure about your broker, contact us before purchasing.

Can I use it on a VPS?

Yes! MT4/MT5 versions work perfectly on VPS. In fact, we recommend using VPS for:

  • 24/7 real-time chart monitoring
  • Faster execution
  • No downtime

The license is bound to the VPS hardware ID, so you can run it continuously.

Purchase & Payment

How much does it cost?

Pricing:

  • MT4 Indicator: $97/year
  • MT5 Indicator: $97/year
  • TradingView Indicator: $97/year

One-time payment for 1 year of access. Includes all updates and support.

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, Mastercard, Amex)
  • PayPal (PayPal balance or linked cards)

All payments are processed securely. We never store your card details.

Is there a money-back guarantee?

Yes! 30-day money-back guarantee.

If you're not satisfied for any reason, email us within 7 days for a full refund. No questions asked.

See our Refund Policy for details.

What happens after I purchase?

Instant delivery! Within 5 minutes:

  1. You'll receive an email with your license key
  2. Download links for the software
  3. Step-by-step setup instructions

You can also view your license in My Account at any time.

Do I need to pay monthly?

No monthly payments!

It's a one-time annual payment. Your license is valid for 1 year. After that, you can choose to renew if you want to continue using it.

We do NOT automatically charge you for renewal - it's your choice.

Technical Questions

How do I install the Indicator?

Super easy! Full instructions are in our Setup Guide.

Quick overview:

  1. Download the file from your email
  2. Copy to MT4/MT5 folder (or upload to TradingView)
  3. Restart platform
  4. Enter your license key
  5. Start analyzing markets!

Average setup time: 5 minutes.

Do I need any special skills?

No special skills required!

If you can:

  • Open MT4/MT5 or TradingView
  • Copy and paste a file
  • Enter a license key

You can install and use SecureVolumeFlow. We provide step-by-step guides with screenshots.

What if I have problems installing?

We're here to help!

Email us at support@securevolumeflow.com with:

  • Your license key
  • Platform (MT4/MT5/TV)
  • Description of the issue
  • Screenshot if possible

We typically respond within 24 hours (usually much faster).

Can I use it on multiple devices?

One device per license.

Each license is bound to one device's hardware ID for security. If you want to use it on multiple devices, you'll need multiple licenses.

Changing devices: If you get a new computer, contact us to transfer your license (1 free transfer per year).

Trading Robots (EA)

What is the difference between an Indicator and a Robot?

The Indicator analyzes the market and gives you signals on the chart — you decide when to enter and exit trades manually.

The Robot (Expert Advisor) goes further: it opens, manages and closes positions automatically based on the SecureVolumeFlow strategy. You set the rules, the robot follows them.

Does the robot guarantee profits?

No. Automated trading involves significant risk and past performance does not guarantee future results.

The robot is a tool that follows a defined strategy — market conditions, broker execution and chosen settings all affect outcomes. We strongly recommend testing the robot on a demo account for at least 2 weeks before live use.

What minimum balance do I need to run the robot?

We recommend a minimum deposit of $500 with a leverage of 1:100 or higher for proper risk distribution.

Smaller accounts can be used but require more conservative settings (lower lot size, tighter risk per trade).

Do I need a VPS to run the robot?

Strongly recommended. A VPS (Virtual Private Server) keeps your MT4/MT5 platform online 24/5 so the robot doesn't miss signals when your PC is off, sleeping, or loses internet.

Many brokers offer free VPS for active accounts. Alternatively, you can use third-party providers like ForexVPS, Beeks, or Contabo.

Does the robot work on prop firm / funded accounts?

The robot can be used on prop firm accounts, but you must verify the prop firm's rules regarding:

  • Expert Advisors (EAs) � is automated trading allowed?
  • News trading restrictions
  • Maximum daily loss limits
  • Minimum holding time per trade

Configure the robot's risk parameters and trading hours to match the prop firm's restrictions before running it live.

Which currency pairs and timeframes work best?

Recommended timeframes: M30, H1, H4 (optimized for H1)

Recommended symbols: Major forex pairs (EURUSD, GBPUSD, USDJPY), Gold (XAUUSD), and major indices — subject to broker spread quality.

We provide default settings (.set file) tuned for these instruments. You can adjust further based on your risk profile.

MT4 Robot vs MT5 Robot � which should I choose?

Both robots share the same core strategy. The choice depends on which platform your broker offers:

  • MT5 Robot uses MT5's faster execution engine, supports both netting and hedging modes natively, and offers better backtesting accuracy via real tick data.
  • MT4 Robot is widely supported — almost all brokers offer MT4.

If your broker offers both, MT5 is the more modern choice. Otherwise, pick the one matching your platform.

License & Activation

How does licensing work?

Your license includes:

  • Duration: 1 year from purchase date
  • Devices: 1 device (bound to hardware ID)
  • Updates: All updates during license period
  • Support: Email support throughout license period

After activation, the software connects to our server to verify your license is valid and active.

What happens when my license expires?

When your license expires:

  • The script will stop working
  • You'll receive a renewal reminder email beforehand
  • Your settings and license key are preserved

To continue using: Simply renew your license. Your settings will remain intact.

I lost my license key. What do I do?

No problem! You can:

  1. Check your email for the original license email
  2. Login to My Account with your email to view all licenses
  3. Email us at support@securevolumeflow.com - we'll resend it

Can I share my license with others?

No, license sharing is not allowed.

Each license is for individual use only and bound to one device. Sharing your license violates our Terms of Service and may result in license suspension.

If you want to gift SecureVolumeFlow to someone, they can purchase their own license.

Still Have Questions?

Can't find what you're looking for? We're here to help!

Contact Support