Frequently Asked Questions

Find answers to common questions about SecureVolumeFlow

General

About our products

Purchase & Payment

Buying and pricing

Technical

Installation & setup

License

Activation & usage

General Questions

What is SecureVolumeFlow?

SecureVolumeFlow is a professional trading tool that combines volume analysis with price action to identify high-probability trading opportunities. Available for:

  • MT4 Expert Advisor - Automated trading for MetaTrader 4
  • MT5 Expert Advisor - Automated trading for MetaTrader 5
  • TradingView Indicator - Visual signals for manual trading

Which product should I choose?

Choose based on your platform:

  • MT4 EA ($149/year): If you use MetaTrader 4 and want automated trading
  • MT5 EA ($149/year): If you use MetaTrader 5 and want automated trading
  • TradingView Indicator ($97/year): If you prefer TradingView and manual trading

All products use the same proven algorithm, just different platforms.

Does it work on all brokers?

Yes! SecureVolumeFlow works with most major brokers that support MT4/MT5. Tested and verified with:

  • ICMarkets
  • XM
  • FXTM
  • Exness
  • Pepperstone
  • And many others

If you're unsure about your broker, contact us before purchasing.

Can I use it on a VPS?

Yes! MT4/MT5 versions work perfectly on VPS. In fact, we recommend using VPS for:

  • 24/7 automated trading
  • Faster execution
  • No downtime

The license is bound to the VPS hardware ID, so you can run it continuously.

Purchase & Payment

How much does it cost?

Pricing:

  • MT4 Expert Advisor: $149/year
  • MT5 Expert Advisor: $149/year
  • TradingView Indicator: $97/year

One-time payment for 1 year of access. Includes all updates and support.

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, Mastercard, Amex) via Paddle
  • PayPal (PayPal balance or linked cards)

All payments are processed securely through Paddle or PayPal. We never store your card details.

Is there a money-back guarantee?

Yes! 30-day money-back guarantee.

If you're not satisfied for any reason, email us within 30 days for a full refund. No questions asked.

See our Refund Policy for details.

What happens after I purchase?

Instant delivery! Within 5 minutes:

  1. You'll receive an email with your license key
  2. Download links for the software
  3. Step-by-step setup instructions

You can also view your license in My Account at any time.

Do I need to pay monthly?

No monthly payments!

It's a one-time annual payment. Your license is valid for 1 year. After that, you can choose to renew if you want to continue using it.

We do NOT automatically charge you for renewal - it's your choice.

Technical Questions

How do I install the EA/Indicator?

Super easy! Full instructions are in our Setup Guide.

Quick overview:

  1. Download the file from your email
  2. Copy to MT4/MT5 folder (or upload to TradingView)
  3. Restart platform
  4. Enter your license key
  5. Start trading!

Average setup time: 5 minutes.

Do I need any special skills?

No special skills required!

If you can:

  • Open MT4/MT5 or TradingView
  • Copy and paste a file
  • Enter a license key

You can install and use SecureVolumeFlow. We provide step-by-step guides with screenshots.

What if I have problems installing?

We're here to help!

Email us at support@securevolumeflow.com with:

  • Your license key
  • Platform (MT4/MT5/TV)
  • Description of the issue
  • Screenshot if possible

We typically respond within 24 hours (usually much faster).

Can I use it on multiple devices?

One device per license.

Each license is bound to one device's hardware ID for security. If you want to use it on multiple devices, you'll need multiple licenses.

Changing devices: If you get a new computer, contact us to transfer your license (1 free transfer per year).

License & Activation

How does licensing work?

Your license includes:

  • Duration: 1 year from purchase date
  • Devices: 1 device (bound to hardware ID)
  • Updates: All updates during license period
  • Support: Email support throughout license period

After activation, the software connects to our server to verify your license is valid and active.

What happens when my license expires?

When your license expires:

  • The software will stop working
  • You'll receive a renewal reminder email beforehand
  • Your settings and license key are preserved

To continue using: Simply renew your license. Your settings will remain intact.

I lost my license key. What do I do?

No problem! You can:

  1. Check your email for the original license email
  2. Login to My Account with your email to view all licenses
  3. Email us at support@securevolumeflow.com - we'll resend it

Can I share my license with others?

No, license sharing is not allowed.

Each license is for individual use only and bound to one device. Sharing your license violates our Terms of Service and may result in license suspension.

If you want to gift SecureVolumeFlow to someone, they can purchase their own license.

Still Have Questions?

Can't find what you're looking for? We're here to help!

Contact Support